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e-Claim Management Guide

Complete guide to managing employee claims and reimbursements

About e-Claim System

Every company has different claim types such as Parking Claims, Medical claims, Mileage claims, Toll Claims, etc. Each claim might have different claim limits. BizCloud HRM helps your company manage employee claims efficiently and process payments through the payroll system.

Administrator Setup

1 Create Claim Types

  1. Go to e-Claim > e-Claim Setting > e-Claim Type
  2. Enter all necessary details (Claim Type, Income Type, Claim Amount)
  3. Click Save

2 Set Claim Limits

  1. Go to Employee > Employee Type
  2. Select Employee Type (e.g., Permanent Staff) > Edit
  3. Enter Limit/Year, Limit/Day, Limit/Month, etc.
  4. Click Save

Claim Process Workflow

Claim Submission

1 Employee Submission

  1. Login to employee portal at login.bmo.my
  2. Go to e-Claim > Apply Claim
  3. Enter claim details (Title, Date, Claim Type, Amount)
  4. Upload attachments (JPEG, PNG, GIF)
  5. View total claim amount at bottom
  6. Click Save & Email for approval

Multiple claims can be submitted in one entry with multiple attachments.

2 Superior Approval

  1. Approvers go to e-Claim > e-Claim Approval
  2. View new claim applications requiring attention
  3. Click attachments to view supporting documents
  4. Click Decision button
  5. Select Approve, Reject, Pending or Cancel
  6. Click Submit to finalize decision

Status update emails are automatically sent to employees.

Claim Payment Methods

Monthly Payroll Payment

  1. Go to e-Claim > e-Claim List
  2. Click Update Payment
  3. Enter payroll date, paid date and amount
  4. Click Update

Claims will appear in payroll under appropriate categories (e.g., Parking claims under Driver Benefits).

Run payroll normally to process claim payments with salaries.

Payment Voucher

  1. Login at https://login.bmo.my/padm/
  2. Go to e-Claim > e-Claim List
  3. Select claim and click Update Payment
  4. Click Payment Voucher
  5. Fill in voucher details and SAVE
  6. View issued vouchers at Ledger > Cash Book Entry

Claim Reports

1 Accessing Claim Reports

  1. Login through login.bmo.my
  2. Go to e-Claim > e-Claim List
  3. Use search filters to find specific claims
  4. View status (Approved/In Progress) in the table
  5. Click Export to CSV for records

Claims appear in employee pay slips under designated categories.

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